Chat MarkIT - chatmarkit.com logo - Web Build - Masthead - Chat Logotype

Privacy Policy

Last Updated: January 01, 2023

Thank you for choosing ChatMarkIT.com for your IT solutions. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our website, products, or services:

    Name
    Contact information (email address, phone number, mailing address)
    Account credentials (username, password)
    Payment information (credit card details, billing address)
    User-generated content (reviews, comments, feedback)
    Communication preferences

1.2 Non-Personal Information

We may also collect non-personal information, such as:

    Device information (IP address, browser type, operating system)
    Usage data (pages visited, time spent on our website, referring website)
    Cookies and tracking technologies (for more information, see our Cookie Policy)

2. How We Use Your Information

We may use your personal information for the following purposes:

    Provide and improve our products and services
    Process transactions and fulfill orders
    Communicate with you regarding your account and our services
    Respond to your inquiries and requests
    Send marketing and promotional materials with your consent
    Monitor and analyze website usage and performance
    Detect and prevent fraud and security breaches

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors, IT support, and marketing partners.

Legal Requirements: We may disclose your information in response to legal requirements, court orders, or government requests.

Business Transactions: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of the transaction.

4. Your Choices

You have certain rights and choices regarding your personal information:

Access: You can request access to the personal information we hold about you.

Update and Correct: You can update or correct your personal information through your account settings or by contacting us.

Delete: You can request the deletion of your personal information, subject to legal obligations.

Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online platform can guarantee 100% security, so we encourage you to use strong, unique passwords and exercise caution when sharing information online.

6. Children’s Privacy

Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If you believe that we have unintentionally collected information from a child, please contact us to have it removed.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will be posted on our website with the date of the last revision.

8. Online Service Interactions And Cookies

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@chatmarkit.com.

Thank you for choosing ChatMarkIT.com. Your privacy is important to us, and we are committed to protecting your personal information.